Privacy policy

The Laboratoire national de santé (LNS), as data controller for the website and the mailbox attached to the website, is committed to ensure the highest standards of data protection with the applicable legislation with reference to the European Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

The LNS is currently acting as manager for the website www.pandomic.eu and the mailbox info@pandomic.eu, but each partner of PANDOMIC contributes to the content and information disclosed on the website.

This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you interact with our website, products, and services. By using our website or engaging with our products and services, you consent to the practices described in this Privacy Policy.

Categories of data collected

The LNS is the Data controller for the information that you provide when visiting the PANDOMIC website. We may collect:

• Personal Information: This may include your name, email address, and any other information you voluntarily provide to us.
• Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.

Use of information

The LNS collects your personal data when you browse the PANDOMIC website (via cookies) and when you subscribe to the newsletter and/or use the contact request form, event registration form or project’s activities-related surveys.

The LNS collect only the data provided by you with your consent, and only strictly useful personal data are collected and processed for the purposes described hereafter.

Access to your personal data is strictly limited to employees and staff authorized by reason of their duties and bound by the obligation of confidentiality and, where applicable, by subcontractors. The partners in question are subject to an obligation of confidentiality and may use your data only in accordance with our contractual provisions and the applicable legislation.

The personal data that can be used are collected through the:

• Contact request form
  

When the user fills in the contact form on the website, the following data collected may include: name and surname; e-mail address; subject and content of the message

• Project’s activities-related surveys

When the user fills in a survey form on the website, the following data will be processed: rating questions, open questions.

• Event registration

When the user fills in an event registration form on the website, the following data collected may include: name and surname, e-mail address; organization; comments (optional).

• Newsletter

The LNS processes your data (i.e. email address) to send you the PANDOMIC newsletter. Your personal data is used only if you give us your consent to receive the newsletter. You can unsubscribe at any time by using the hyperlink at the bottom of the newsletter, or by contacting us directly via the contact form.

Information sharing

We respect your privacy and will not disclose your personal information to third parties, except in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to perform certain business-related functions on our behalf, such as website hosting, data analysis, and customer support. These service providers will have access to your personal information only to the extent necessary to fulfill their obligations to us or for their legal obligations.
• Legal Requirements: We may disclose your information if required to do so by law or government inquiries.

Data security

The LNS has put in place technical and organizational measures in order to prevent prevent or act upon any unauthorized and unlawful processing or disclosure, accidental loss, modification or destruction of personal data. These measures are implemented based in the current state of art, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your rights

You have the right to access to your data and to know the processed by the LNS, to rectification of your data, to erasure your data in accordance with article 17 of the GDPR, to restriction of processing, to data portability in accordance with article 20 of the GDPR, to object, to withdraw consent, to lodge a complaint with a supervisory authority, the Commission Nationale pour la Protection des Données (CNPD).

If you wish to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below or the Data Protection Officer (DPO) at dpo@lns.etat.lu.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website after such modifications constitutes your acknowledgment and acceptance of the updated policy.

Contact us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at info@pandomic.eu.